Question 1

How to stop chasing customers whose payment didn't go through?

Accepted Answer

Tired of calling customers over and over because their payment didn't go through the system? All you need is an integration between the billing system and an SMS and email sending system. The system will continuously check the charges and automatically send customers a reminder message. This way I'll help you remind customers that their payment is due, using specific messages.

Question 2

How can you connect all your employees to a single system?

Accepted Answer

Every company should have a system that connects all its employees. There are large systems for large companies, but there are also systems that offer almost-free solutions even for small companies. Google offers "G Suite" - an excellent solution for any business: it lets all your employees share calendars and files, manage meeting rooms, hold video conferences, manage document permissions, create online documents and many more solutions. I'll help you connect all your employees to this system, which will streamline running the business.

Question 3

How can you create an automated onboarding process for new customers and employees?

Accepted Answer

Registering a new customer (or employee) and automatically running their onboarding process — adding them to the database, to the mailing system, setting up forms and documents, sending an email and an SMS.All of this can be done using a special tool for integrations between all the systems, and through planning and understanding which things to do automatically and which not.

Question 4

How to notify your customers that an out-of-stock product is back?

Accepted Answer

It often happens that a particular product is out of stock. I'll help you add a special feature that automatically notifies customers when the product is back in stock, without bothering you with emails and messages. They'll be able to return to the store to buy the product and even buy additional products

Question 5

What does a well-organized workflow on automation or integration look like?

Accepted Answer

First we understand what you need to happen, where there is manual work today, and which systems need to talk to each other. From there we define the flow, choose the right solution, test it together, and take it live. You get a clear process, with less guesswork and more order.

Question 6

What systems can be connected together at your place?

Accepted Answer

You can connect different business systems such as CRM, ERP, online stores, payment systems, mailing, forms, customer service, and more. If there is an API or other connection method, you can usually build an automated flow between them that will work for you.

Question 7

What do you do when there is no ready connection between your systems?

Accepted Answer

Even without a ready-made connection, you don't have to stop. You can test an API, build a custom connection, or use a mediation layer that will transfer information between systems in a stable way. We will review the options and recommend what is best for you in terms of result, cost, and simplicity.

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